Slack Just
Changed Forever

Slackbot now joins your Zoom calls, Google Meets, and Slack Huddles. It listens in the background, transcribes the conversation, and when the meeting ends, it delivers a full summary with every action item pulled out and assigned to the right person.

But it goes further than a basic transcript. During the call, Slackbot can proactively surface live recommendations — pulling up relevant records, files, or past conversations that relate to what's being discussed. It can update your CRM in real time while you're still on the call. And if someone joins late or misses part of the meeting, it fills them in on what they missed.

This is the one that caught everyone off guard. Slackbot no longer lives inside Slack. It lives on your entire desktop.

You can be working in a completely different app — a spreadsheet, an email, a document, a browser tab — and Slackbot follows you. Highlight any text on your screen and ask it to summarize it, draft a response, flag a risk, explain something, or pull up related context from your Slack conversations.

It uses context from your Slack channels, your calendar, your deal information, and your work patterns to give you relevant, personalized help wherever you are. No switching tabs. No copy-pasting into a separate AI tool.

This is the feature with the biggest long-term impact. You can teach Slackbot how to do a specific task — writing a campaign brief, building a budget, creating a project update, drafting a client proposal — and save it as a reusable skill.

Once saved, anyone on your team can trigger that same skill with a single message. Your expertise gets packaged into an AI capability that the whole organization can use. The person who builds the best campaign brief template isn't doing it once — they're building the standard that scales across the team.

Skills are stored in Canvas (Slack's built-in document tool) and can be shared, refined, and versioned by the team. There's also a library of default skills to start with.

Slackbot now reads your channels and automatically logs customer interactions, updates deal records, manages follow-up reminders, and organizes customer histories — all inside Slack. If you use Salesforce, it syncs directly. If you don't, it works as a lightweight standalone CRM for small teams.

Slackbot now functions as a Model Context Protocol (MCP) client. In plain English: you can ask Slackbot to do something, and it automatically routes the request to the right AI agent or connected app behind the scenes. It connects to Agentforce (Salesforce's agent platform) and thousands of other services.

Ask Slackbot to “check the billing status for Acme Corp,” and it figures out which system has that data, routes the request, gets the answer, and brings it back to you — all in one conversation.

This existed before but got significantly better. Ask Slackbot to summarize any channel or thread and it gives you a clear, structured recap of what happened, what was decided, and what needs your attention. It now understands context across conversations — connecting threads, DMs, and channel discussions that relate to the same topic.

Slack's search was always frustrating — you had to remember the exact words someone used. Now you can search by meaning. Ask “What did the design team decide about the homepage layout?” and Slackbot finds the relevant conversations even if nobody used the word “homepage” or “layout” in the thread.