Bots just passed humans online. More of your customers ask AI instead of visiting your site. Here’s how to make sure AI can find you, understand you and recommend you.
In June 2026, Cloudflare’s CEO shared Radar data showing bots made about 57% of web page requests on its network, with people at about 43%. A big chunk of that is AI reading the web to answer questions inside ChatGPT, Claude and Perplexity. (The numbers)
So more and more, people don’t visit your website. They ask an AI, the AI reads your site for them, and it reports back. You have to build for that reader too.
Quick Reality Check
"Bots passed humans" counts requests, not attention. People didn’t leave the web. Your website matters more now, because it’s the source the AI reads about you.
01
Check your robots.txt
Lots of sites block AI without knowing it. Type yourwebsite.com/robots.txt into any browser. That little file tells bots what they may read. Look for Disallow: / under bot names like OAI-SearchBot, PerplexityBot or Claude-SearchBot. Those are the ones that put you in AI search answers.
Here’s the safe starting block. It lets in the bots that answer live questions and can cite you. Hand it to whoever runs your site.
02
Know the two kinds of bots
Search and user bots (the ones above) fetch your page to answer someone’s question and can link back to you. Training bots like GPTBot and ClaudeBot collect content to train future models. You can block training and still allow search. OpenAI lists its bots here, Anthropic here and Perplexity here.
Blocking Google-Extended only covers Gemini training and grounding. It doesn’t remove you from Google Search.
03
Check Cloudflare if you use it
Cloudflare is phasing out its old one-click "Block AI bots" toggle (deprecated September 15, 2026) in favor of AI bot policies. Go to Security Settings, then Configure AI bot policies. You’ll see three presets: Search, Agent and Training. Newer defaults can block Agent bots on pages with ads, so set Search and Agent to Allow if you want to be recommended. (Cloudflare’s docs)
AI likes pages that plainly answer real questions. Clever and vague hurts you here.
04
Say exactly what you do
On your homepage and About page, state what you do, who it’s for and where you are. AI reads this literally. "We’re a family-owned bakery in Austin, Texas, making custom wedding cakes" does more than a page of pretty branding.
05
Build a real FAQ page
Use the questions customers actually ask as headings, like "Do you ship nationwide?" Answer each in one to three plain sentences right under it. That’s the format AI pulls answers from. This prompt does the writing for you.
06
Use clear headings and add schema
Name sections what they are. "Pricing" beats "Investment." Then add schema markup, hidden labels that tell machines your name, address, hours and products. You don’t have to code it. Shopify, Squarespace and Wix add some automatically, and on WordPress a plugin like Yoast or Rank Math adds the basics. Ask whoever runs your site to set up LocalBusiness and Product schema.
AI trusts what the wider web says about you, beyond your own claims. So part of this work happens off your site.
Skip The Hype
You’ll hear about an llms.txt file as a magic fix. No major AI company has said its crawlers use it, and log studies show they rarely fetch it. Nail robots.txt, clear pages, consistent info and reviews first.
Open ChatGPT, Claude, Perplexity and Google’s AI Mode and ask what a customer would ask. Try "Best [your category] in [your city]" and "What does [your business] do, and are they any good?" Or let this prompt run the whole audit for you in any AI with web search turned on.
Re-test every few weeks. AI answers change from run to run, so look at the pattern, not one result.
Here’s the take I’m betting on most. As the internet fills up with AI, the things AI can’t copy get more valuable. The biggest one is real, in-person community. People are starving for it, and most of us spend less time with friends than we used to.
You can see brands leaning in already. Run clubs are everywhere, brands sponsor local running crews, and coffee shops throw morning DJ sets. Brands are hosting real-world events instead of only running more ads.
You don’t need a rave. You need one real recurring in-person thing, like a workshop, a meetup, a class or a monthly coffee. It builds loyalty and word of mouth no AI can generate. Bonus: those events create the local mentions and reviews that boost your AI visibility in Step 3.
The Real Win
Make everything online easy for AI to read, and build in-person community AI can’t touch. That combo keeps you found and loved while the web fills up with machines.