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What People Are
Actually Doing With Muse

Meta’s personal AI agent, the ten prompts getting real results, and how to set it up in ten minutes without handing over more than you meant to.

Muse is Meta’s personal AI agent. It’s for adults 18+ in the US and Canada and needs a Meta account. There’s a free tier with a weekly usage limit, then Power at $20 a month and Maximum at $100. Use it in the iPhone, iPad or Android app, at muse.ai, or inside WhatsApp.

Want to see what real people are doing with it? MuseCases collects 313 use cases from Threads, and every entry links to the original post. Treat them as reported results, not proven ones. For the social-search side of Meta’s AI, see Meta’s Muse Spark.

The Ten Prompts

These are the patterns with real results behind them, rewritten so they work on your details. One person uploaded an auto policy and had Muse buy a replacement and cancel the old one, saving $3,500 a year. Another caught a $1,900 HOA double charge and had the refund request drafted. A third found five unfiled vet bills in an old inbox and submitted $1,504.72 to pet insurance.

10 Muse Prompts
MUSE PROMPT PACK: 10 TASKS PEOPLE ARE GETTING REAL RESULTS WITH Swap every [bracket] for your details. Attach the actual document whenever a prompt mentions one. THE MONEY ONES ================================================================ 1. RESHOP YOUR INSURANCE I've attached my current [auto/home] insurance policy. Act as my insurance shopper. Find quotes with identical coverage, limits and deductibles from at least 3 carriers. Show me a comparison table first: carrier, premium, deductible, and anything that is worse than my current policy. Do not buy anything yet. Wait for my approval, then buy the new policy, cancel the old one only after the new one is active, and confirm both with policy numbers before you finish. 2. AUDIT YOUR BILLS FOR DUPLICATE CHARGES Go through my connected email and the statements I've attached for the last 12 months. Look for duplicate, erroneous or forgotten recurring charges. Start with anything billed by an HOA or association, a utility, or a subscription. For each one you flag, give me the date, the amount, the merchant and why it looks wrong, in a table. Then draft a dispute or refund email for each. Do not send anything until I say so. 3. NEGOTIATE A BILL DOWN I want my [provider] bill lowered. I've been a customer for [X] years and pay $[amount] a month. First, look up what new customers are being offered right now and tell me the best deal. Then contact them, ask for the promotional rate as a loyal customer, and do not accept the first offer. Never agree to a new contract or a lower service tier without asking me. Report the before and after price when done. 4. FIGHT A REFUND YOU GAVE UP ON I bought [item] from [seller] on [date] for $[amount] and it arrived [defective/never arrived]. They've stopped replying. Pursue a full refund. Start with their support channel, then their formal complaints process, then help me file a dispute with my card issuer if needed. Keep a dated log of every step. Show me every message before you send it. 5. FIND UNCLAIMED MONEY AND CHECK YOUR PROPERTY TAX My full name is [name], former names [names], and I've lived in [states]. Search each state's official unclaimed property database. For anything you find, tell me who owes it, how much, and walk me through filing the claim on the official site only. Then compare my property tax assessment at [address] with similar homes nearby and tell me if it looks high and how the appeal process works in my county. THE WORK ONES ================================================================ 6. INBOX TRIAGE WITH DRAFTS READY (read-only test) Look at my inbox from the last [3] days. Sort emails into: needs a reply today, can wait, and only looks urgent. For each "today" email, write a short, direct draft reply in my voice and save it as a draft. Do not send anything. At the end, list what you left out and why. 7. A YEAR OF EXPENSES, READY FOR YOUR ACCOUNTANT (read-only test) Search my email for travel and business receipts from [date range]. Build a table sorted by category and month with vendor, date and amount, plus a total per category. Flag any subscription I'm still paying for that I haven't used in 90 days and tell me what to cancel. Do not cancel anything yourself. 8. AD SPEND AUDIT Review my ad spend for the last 60 days using my connected ad account and analytics. Find where the two disagree, which ads have spent money with no results, and whether any conversion event looks double counted. Rank the fixes by how much each one is costing me per week, in a table. Do not pause or change any ads without my approval. 9. FIND AND CONTACT LOCAL LEADS Find [business type] within [X] miles of [city]. For each, pull the business name, public contact email and phone, and one specific detail about their business I can mention. Only use information they've published themselves. Draft a short, personalized outreach email for each about [my offer]. Show me the full list and drafts before you send anything. 10. CLEAN UP YOUR CLOUD DRIVE Find duplicate files in my [cloud drive/photo library]. Group them by how much space each group would free up. Keep the highest-quality copy of each and list the rest for deletion. Don't touch anything in a shared folder, and don't delete anything until I approve the list. HOW TO RUN THESE WELL ================================================================ - Attach the real document (policy, bill, statement) instead of describing it. - Always add "show me before you send or buy." Check Settings > Permissions too. - Run a read-only task (6 or 7) first, before you let it send or buy anything. - If it stalls on a login, do that step yourself and hand it back. That's normal.

Fastest way to use them. Copy one prompt, swap the brackets for your details and send it in Muse. To keep the pack, save the file in your notes app, or paste it into a Claude Project and ask it to tailor any prompt to your situation first.

Set It Up In Ten Minutes

Do these in order. Steps two and three are the ones almost everyone skips, and they matter most.

01

Get it

Download Muse on iPhone, iPad or Android, or open muse.ai. Sign in with a Meta account (an email or phone number works) and name your agent.

02

Turn off training first

Go to Settings, then Data controls, switch off Help improve our AI models and tap Turn off. It’s on by default, and Meta says the change also applies to your earlier chats.

03

Change approvals to Always ask

Go to Settings, then Permissions. The default is Ask for some actions. Switch it to Always ask so Muse checks with you before every connector action. When an approval card pops up, think twice before tapping Always allow.

04

Connect email the narrow way

Go to Settings, then Connectors, and tap Connect next to Gmail. Meta says some connectors can be set to retrieve data only, so pick that if it’s offered and widen it later.

05

Connect your calendar

Same path. Calendar connectors can update Muse on their own whenever your schedule changes, and Meta flags these before you connect.

06

Wallet is optional

Payments go through Link by Stripe. Where a store doesn’t take Link, it creates a single-use virtual card for that purchase, so Muse never sees your real card number. You approve the total in chat first.

07

Run one read-only task first

Try prompt six or seven. Read what it did before you ever let it send or buy anything.

Use A Secondary Email

Prompt injection, where hidden text on a web page tries to hijack an agent, is still a real risk for every AI agent, Muse included. Meta runs each user’s agent on its own dedicated virtual machine, which helps. Still, keep Muse away from your primary bank and your work login. In September a journalist reported that Muse surfaced details from private messages he never connected, and Meta disputes that. Also know that Facebook, Instagram and Threads connect automatically if they’re in the same Accounts Center.