People ask ChatGPT and Claude before they buy now, and AI recommends brands in a completely different way than Google ever did. Here’s my full AI visibility playbook to actually show up.
Everyone used to Google a brand before they bought it. Now they’re asking ChatGPT, Claude and Perplexity, and those assistants pick which brands to recommend in their own way.
The industry calls this Generative Engine Optimization (GEO). You don’t need the jargon. You need four moves, and each one below comes with a prompt that does most of the work.
You can’t fix what you can’t see. Take the questions your customers ask right before buying and run them through Claude, ChatGPT and Perplexity to see if you show up.
Write down 10 to 50 real buying questions for your category. For a clothing brand that’s things like "best travel shorts for men" or "Vuori alternatives." If your brand isn’t in the answers, now you know exactly which questions to go win.
Do This First
Run your top questions yourself in all three assistants. They lean on different sources, so the questions where you’re missing everywhere are your biggest gaps.
AI assistants tend to quote pieces of a page, so every section has to stand on its own.
This is the most overlooked part. AI cares a lot more about what other people say about you than what you say about yourself. The sharpest GEO folks describe it as consensus: the same thing about your brand showing up across lots of independent places.
Community sites matter most here. Industry citation studies keep finding Reddit among the most-cited sites in AI answers. (Foundation)
So you need to exist off your own site, in Reddit threads in your space, on review sites, in roundups, on podcasts and in YouTube videos. One genuinely good third-party mention can do more than ten of your own blog posts.
The Mindset Shift
Stop asking how to rank your page. Start asking how to become the brand that keeps coming up across the whole internet.
01
Let the right crawlers in
Check that your robots.txt isn’t blocking the bots that power AI search. ChatGPT search uses OAI-SearchBot, Claude uses Claude-SearchBot and Claude-User, and Perplexity uses PerplexityBot. GPTBot and ClaudeBot collect data for model training, which is a separate choice. (OpenAI, Anthropic, Perplexity)
02
Add schema markup
Structured data (JSON-LD) on your product, FAQ and review pages spells out your facts in a format machines read cleanly. Most store platforms add some automatically, so check what you already have.
03
Add an llms.txt file
A short file at your domain root that summarizes your brand and lists the pages that matter, like a site map written for AI. It’s a proposed standard, and Google has said it doesn’t support it. It takes ten minutes, so I treat it as cheap insurance.